Jewelry Orders
Standard delivery for jewelry-only orders is 5 to 7 business days and is a flat rate of $9.95 for shipping and handling. Faster delivery is available for an additional $3 for 2nd Day Air service, $13 for overnight service and $17 for priority overnight service. If your jewelry merchandise total is over $1,000 we will waive the shipping and handling costs. If you choose Overnight Delivery, additional charges will apply. Please enter a physical address as UPS cannot deliver to a P.O. Box.
Our Jewelry arrives in a complimentary kraft jewelry box. Jewlery items valued at $500 or more arrive in an elegant complimentary linen Keepsake Box. Gift boxes are not available for all items.
Second Day Delivery Add $9.95 to shipping and handling charges for packages up to 15 lbs. Certain items are excluded due to weight or size. With this option your package will be delivered by the end of two business days if your order is placed before 3 P.M. Mountain Time (excluding holidays). Please contact us at 1-(800)-422-2770 or contact us in Live Chat to determine if your item will require additional charges.
Overnight Delivery
Add $13.00 to the standard shipping and handling charges for packages up to 15 lbs. Certain items are excluded due to weight or size. With this option your package will be delivered by the end of the following business day if your order is placed before 3 P.M. Mountain Time (Excluding Holidays).
For priority overnight delivery please contact our Customer Service via . This allows for A.M. delivery if available in your area.
For next day a.m. service, express or delivery to Alaska, Hawaii, Puerto Rico, USA Possessions, and foreign countries please contact us via for pricing details. Customers with orders shipped internationally are responsible for all duties and taxes. Orders shipping to Alaska, Hawaii, Puerto Rico or any US Possessions will incur an additional $10 processing fee for any expedited service and may take an additional 24 hours to arrive.
Saturday Delivery Orders placed by 3 P.M. Mountain Time are eligible for Saturday delivery. The Saturday delivery option is an additional $27 and is not available in some locations. Eligibility is determined at checkout or by contacting a customer service representative via .
Furniture and Large Items Orders
Due to the large size and weight of furniture shipments, most pieces are shipped by a freight company. Once the shipment arrives to your local delivery company you will be contacted by phone to set up a 4 hour window for the appointment. Deliveries are Monday through Friday. These shipments are delivered through your doorway. Because home furnishings, rugs, lamps and other large items are heavier and bulkier than most, shipping costs are higher. A delivery surcharge has been added to these items; this charge is listed in parentheses ($) after the product price in our catalog and as Additional Shipping in the description of each applicable item on our website and is in addition to the order shipping charges.
All shipping rates apply to deliveries in the contiguous 48 states; shipping rates to Alaska, Hawaii, US Possessions and foreign countries require a quote. Certain delivery areas may require an additional cost and may have specific days for delivery. Assembly is available for an additional charge. To contact us for a quote or other customer service issues contact us via .
International Orders
For shipments outside the continental USA, contact Customer Service via . Customers are responsible for international duties, taxes, and refused shipping charges.
Please add one day to shipping time frames during holidays as most carriers are closed.
