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Our packages are sent via the U.S. Postal Service, FedEx or through freight carriers for oversized items such as furniture. Expedited orders ship the same day if received by 3 pm Mountain Time. Standard delivery orders normally take 6-10 business to be
Shipping and handling charges include order processing, packaging, handling and shipping.
Due to the large size and weight of furniture shipments, most pieces are shipped by a freight company. Once the shipment arrives to your local delivery company you will be contacted by phone to set up a 4 hour window for the appointment. Deliveries are
Monday through Friday. These shipments are delivered through your doorway. Because home furnishings, rugs, lamps and other large items are heavier and bulkier than most, shipping costs are higher. A delivery surcharge has been added to these
items; this charge is listed in parentheses ($) after the product price in our catalog and as "Additional Shipping" in the description of each applicable item on our website and is in addition to the order shipping charges.
All shipping rates apply to deliveries in the contiguous 48 states; shipping rates to Alaska, Hawaii, US Possessions and foreign countries require a quote. Certain delivery areas may require an additional cost and may have specific days for delivery.
Assembly is available for an additional charge. To contact us for a quote or other customer service issues call our Customer Service Center at 1-800-422-2770 or contact us
in Live Chat.
If at any time and for any reason, you do not feel
that your purchase has lived up to your expectations
simply return it for an exchange or a refund.
Sundance outlet purchases are accepted within 30 days
of the original purchase for an exchange or refund.
To Request a Sundance Catalog