Returns and Exchanges
If at any time and for any reason, you do not feel that your purchase has lived up to your expectations simply return it for an exchange or a refund. Sundance outlet purchases are accepted within 30 days of the original purchase for an exchange or refund.

Please indicate your reason for returning the item(s) on the packing slip you received with your purchase. Package the item(s) and the packing slip securely and affix the SmartLabelĀ® from your invoice/packing slip to the package. This label doesn't require any out-of-pocket money or additional insurance and can be dropped into the U.S. Mail at home, your office or any local Post Office. Furniture and other oversized items cannot be returned using the SmartLabel®. Please contact customer service via Email Us, Live Chat or over the telephone at 1-800-422-2770 for assistance in returning these items.

The purchase price of the merchandise will be credited back to your original method of payment. We will deduct a return postage fee of $7.95 when the SmartLabelĀ® is used. For large items we will deduct a return postage fee of $12.95. In the case of an exchange, a new charge will be issued to your account for the replacement.

If you live outside the contiguous 48 states, have an APO/FPO address or would prefer to pay your own return shipping, send the package to: Sundance Catalog Company, Returns Department, 3865 West 2400 South, Salt Lake City, UT 84120. We recommend you use a form of traceable delivery and insure your package for your protection. Please do not send the package C.O.D., as we do not accept returns shipped C.O.D. Credit card refunds will be reflected on your billing statement within 1 billing cycle.
Address for Returns:
Sundance Catalog Company
Returns Department
3865 West 2400 South
Salt Lake City, Utah 84120